The UPS Store
The UPS Store Del Ray 2308 MT VERNON AVE
ALEXANDRIA, VA 22301
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store hours
HOURS OF OPERATION
Monday - Friday
8:00 am - 7:00 pm
Saturday
9:00 am - 5:00 pm
Sunday
12:00 pm - 4:00 pm
UPS AIR PICKUP TIMES
Monday - Friday
6:45 pm
Saturday
4:30 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:30 pm
  HOURS OF OPERATION
Monday - Friday
8:00 am - 7:00 pm
Saturday
9:00 am - 5:00 pm
Sunday
12:00 pm - 4:00 pm
UPS AIR PICKUP TIMES
Monday - Friday
6:45 pm
Saturday
4:30 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:30 pm
 
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Mailbox Services at The UPS Store Del Ray in Alexandria, VA

Save time. Let us manage your mail and packages.
Book an appointment today. Schedule an Appointment With Us

Mail & Postal Services That Work for You

Discover the benefits of having a full service mailbox at The UPS Store Del Ray in Alexandria, VA:

  • A real street address, not a PO Box number: Providing a more professional image for your business
  • Package receipt notification: We can text or email when important mail or packages arrive
  • Notification of a perishable delivery:  We will call if you get a package from Blue Apron or an item that is meant to be refrigerated
  • Full-service mail and package receiving services: Never miss a delivery
  • Mail holding and forwarding*: Peace of mind knowing your mail is held in a secure location or can be forwarded to you wherever you are
  • Package acceptance from all shipping carriers including Fedex, US Postal, and DHL

*Additional fees may apply

Download our Mailbox Services Agreement today. Bring it in with two valid forms of identification to get started.

Mailbox FAQ

What does my mailing address look like?

Name or Company
2308 Mount Vernon Ave
#123
Alexandria, VA 22301

Can other people receive mail in my mailbox?

Yes, however they will first need to fill out the mandatory US Postal form 1583 and provide two forms of identification. The US Postal Service requires us to have identification on file for anyone receiving mail at our location. There are no fees to add a second person to your account. Mail pieces for people who do not have a current form 1583 on file will be rejected or returned to sender.

Pricing?

Small mailbox is $25.00 a month
Medium mailbox is $32.00 a month
Large mailbox is $40.00 a month

Pricing applies to both personal and business mailboxes. Minimum of 3 months or more. $20.00 setup fees apply for all agreements.  $10.00 key fee applies for all agreements less than 6 months.  Mail forwarding requires additional fees.

Additional discounts apply for terms from 6-24 months.  Ask an Associate or request specific details using the form at the bottom of this page.

Fee Payment and Late Payment Policy? 

At least twenty (20) days before fees are due, we notify you via email or phone, and by placing a notice in your mailbox. You may pay in advance or enroll in auto renewal. If you do not pay your fee on time, we must close your box. After 10 days of nonpayment, we remove the mail and treat it as undeliverable and terminate service. Closed boxes immediately become available for assignment to new customers. Late fees and/or handling charges may apply. 

What is the difference between a mailbox at your store and a PO Box?

You get a real street address. If you work out of your home, a real street address gives your business a more professional look than a PO box.

When you have a mailbox at our store, the real street address allows us to accept deliveries for you from any carrier (Fedex, USPS, DHL or a courier).  A PO Box can only accept items mailed via US Postal Service.

What mailbox sizes do you offer?

We offer three mailbox sizes: Small is 3.75” x 5” x 14”, Medium is 5.5” x 6” x 4”, and Large is 6” x 11” x 14”

How do I open a mailbox?

You can stop by the store during business hours. If your schedule is full, you can make an appointment for a mailbox consultation with one of our Associates.  To open a new mailbox, you will need two valid forms of ID with your address (one must have a picture); we'll help you with all the paperwork.

What is a mailbox service agreement?

The mailbox service agreement is an agreement between The UPS Store of Del Ray and the primary box holder for the mailbox rental.

How much mail can I receive in my mailbox?

Our associates can help you determine the size of mailbox best suited for your needs. Stop in or contact us today to get started opening a mailbox.

What happens if I receive more mail than will fit in my mailbox?

If you expect that you will continue to receive more mail than will fit in your mailbox, we suggest upgrading to a larger box. For occasional overflows we will hold your mail which can be picked up during business hours by showing your ID.

Can I receive packages in my mailbox? From other carriers?

Yes, you can receive packages. Unlike a PO box, you can have packages delivered to your mailbox from any carrier or courier.

Can you forward my mail if I am away?

Yes, we offer forwarding services for our mailbox holders. We can do on-demand forwarding where you give us a call when you would like your mail forwarded or we can set it up so that your mail is forwarded on a regular basis. Fees for packaging materials and postage do apply. Email us today for a mail forwarding setup form.

Can you hold my mail if I am away?

Yes, we will hold mails and packages for our mailbox holders while you are away. Please email and notify us beforehand, storage fees may apply.

When can I pick up my mail?

Mail and packages can always be picked up during business hours. We are open seven days a week.

Can other people pick up mail at my mailbox?

Yes, you can have other people pick up your mail by providing them with the key to your mailbox. Anyone with the mailbox key will be considered authorized by you to remove the contents of the mailbox. You can also email us ahead of time and let us know if someone else will be picking up on your behalf.  They will need to present valid identification to pick up mail for you.

How can I check the contents of my mailbox?

The best way is to call the us at 703-739-9100.  You can also email us at store4244@theupsstore.com. 

Additional information

For additional information, please complete the following form.  An Associate will contact you at the number provided or via email.  Please let us know your preference.

 
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